Data Protection Policy

At shoes-buffalo.com, we take the protection of your personal data very seriously. This policy explains how we collect, use, and safeguard your information when you visit our website or make purchases from us.

1. Data Collection
We collect personal data that you voluntarily provide when placing orders, creating accounts, or contacting us. This may include:

  • Name and contact details
  • Payment information
  • Delivery address
  • Order history

Automatically collected data includes IP addresses, browser type, and browsing behavior through cookies and similar technologies.

2. Use of Data
Your information is used to:

  • Process and fulfill your orders
  • Provide customer support
  • Improve our products and services
  • Send marketing communications (where consented)
  • Prevent fraud and ensure website security

3. Data Sharing
We only share your data with:

  • Payment processors to complete transactions
  • Delivery services to fulfill orders
  • Legal authorities when required by law

We never sell your personal data to third parties.

4. Data Retention
We retain your personal information only as long as necessary for the purposes stated in this policy or as required by law. Order data is typically kept for 7 years for tax and warranty purposes.

5. Your Rights
Under GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent

To exercise these rights, please contact us through the methods provided on our website.

6. Cookies
Our website uses cookies to enhance user experience and analyze site traffic. You can manage cookie preferences in your browser settings.

7. Security Measures
We implement appropriate technical and organizational measures to protect your data, including encryption and secure servers. However, no internet transmission is 100% secure.

8. International Transfers
As we operate internationally, your data may be transferred outside the EU to countries with different data protection laws. We ensure such transfers comply with GDPR requirements.

9. Policy Changes
We may update this policy periodically. The current version will always be available on our website.

For more information about our data practices or if you have any concerns, please visit shoes-buffalo.com.